Shipping Policy

 

Welcome to Forged In Faith's Shipping Policy. We are committed to providing you with an excellent shopping experience and ensuring your order arrives promptly. Please read our shipping policy carefully to understand how we handle shipping and delivery.

 

Processing Time

  • Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 

Shipping Rates & Delivery Times

  • Free Shipping: Enjoy free standard shipping on orders $100 and over only in United States of America. 

 

How Shipping Rates Are Calculated

Shipping rates are determined by several factors, including:

  • Delivery Location: The cost is calculated based on the distance from our company location to your delivery address.
  • Order Weight and Size: Larger and heavier packages may incur higher shipping costs.
  • Shipping Method: Standard and expedited shipping options are available, allowing you to choose your preferred delivery speed.

Locations we ship to.

  • United States of America 

 

Order Tracking

Once your order has been shipped, you will receive an email notification with a tracking number. You can track your order directly on our website under the "Order Tracking" section or by using the carrier's website.

 

Shipping Restrictions

  • PO Boxes: We do ship to PO Boxes or APO/FPO addresses.
  • Restricted Areas: Some regions may have limited shipping options due to carrier restrictions. Please contact our support team if you have any questions regarding delivery to your location.

Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact us at [Forgedinfaithcompany@gmail.com] with your order details. We will work with the carrier to resolve the issue as quickly as possible.
  • Damaged Packages: If your package arrives damaged, please take photos and contact us immediately. We will assess the damage and offer a suitable solution, such as a replacement or refund.

 

Returns and Exchanges

Please refer to our Return Policy for detailed information on how to return or exchange items.

Contact Us

If you have any questions or concerns regarding shipping, please don't hesitate to contact us at:

  • Email: Forgedinfaithcompany@gmail.com
  • Customer Service Hours: Monday to Friday, 9 AM - 4 PM (Eastern Time Zone)

We appreciate your business and look forward to serving you with the best possible shopping experience!